Role Responsibilities:
- Development and tracking of KPIs in conjunction with Marketing team, support target setting and monitor performance against targets.
- Support Marketing teams with ticketing data reports and insights, using ticketing system reporting tools and Data Warehouse dashboards.
- Prepare commercial and marketing data findings (e.g., reports, presentations, infographics) and present at Marketing team meetings.
- Report creation, customisation and distribution to relevant teams.
- Knowledge in transforming data into insights and visualisation, with an ability to deliver and support decision makers using the insights.
- Support the marketing teams utilisation and reporting of surveys.
- Act as a super-user for the Data Warehouse reporting and Intel Dashboards, ensuring that best practice is given appropriate focus and effort across Marketing.
- Collaborate with CRM Analyst to ensure adherence to GDPR and Data Protection Policy, supporting the maintenance of the Marketing ROPA (Register of Processing Activities).
- Support the CRM & Insights team projects as required.
Education/Experience:
- 1-2 years relevant work experience in research/data analytics.
- A business related 3rd level qualification or relevant work experience.
- A self-starter that can work independently with ambiguous requirements and proactively identify insight opportunities within the business.
- Proficiency in Microsoft Excel, PowerPoint and Google Analytics suite of products.
- Experience and knowledge of analytical tools, data platforms and data warehouses.
- Experience in CRM (Dynamics), EMS (DotDigital) and Power BI is an advantage.
- Ability to adapt to learning new systems and processes.
- Experience in working to tight deadlines.
Interested candidates should submit an updated CV.
Please call 083 410 2611 or alternatively send an up to date CV to jessica.ferreira@peglobal.net
***Please note our client cannot assist with any visa sponsorship and candidates must have the correct visa to live and work in Ireland***
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