Head of Operations

PE Global Recruitment are currently recruiting for a Head of Operations to join our client, a semi-state, “One Stop Shop” Renewable Energy Supplier entity based in Tipperary. This is an exciting opportunity to join a well funded start up that is going through a rapid scaling process. 

This is a permanent position and an excellent salary package is on offer for the right candidate. 

Position description:

Reporting to the Managing Director, the Head of Operations will be responsible for overseeing day-to-day operations in the design and delivery of whole-house deep retrofit solutions nationwide. The Head of Operations will play a critical role in ensuring that the business delivers on its ambitious growth agenda while continuing to deliver a high-quality, efficient service to our customers.

Responsibilities:

• Develop and implement operational strategies to ensure efficient delivery of home energy retrofit projects at scale.
• Conduct value chain analysis; leading cross-functional project teams to develop and implement process improvements, including the use of technology, automation, and other tools to improve efficiency.
• Develop and implement KPI reporting systems to provide regular updates to senior management on the performance and efficiency of the operations function.
• Analyse operational performance and provide regular reports to the management team, identifying areas for improvement and implementing strategies to address them.
• Provide leadership, coaching, and mentoring to your team to promote a culture of continuous improvement and efficiency.
• Implement project management methodologies to ensure that projects are delivered on time, within budget, and to the required quality standards.
• Ensure that the operations team delivers a high level of customer service, managing customer relationships and ensuring that customer needs are met.
• Maintain and develop relationships with contractors and other stakeholders to ensure the availability of resources necessary for timely project delivery.

 Requirements:

• Bachelor’s degree in business administration, engineering, or related field.
• Minimum of 5 years of experience in a leadership role in operations management, preferably in the energy or construction industry.
• Proven track record of successfully managing teams and delivering operational excellence.
• Strong project management skills, with the ability to lead and manage cross-functional project teams.
• Knowledge of value chain analysis, lean management, and process improvement methodologies.
• Excellent communication and interpersonal skills, with the ability to build relationships with internal and external stakeholders.
• Ability to think strategically and creatively, with a strong focus on results.
• Strong analytical skills, with the ability to analyse data and make informed decisions.