Position Summary:

Reporting to the Stock Control & Returns Manager, this role will provide administrative support to the warehouse functions. The Logistics Administrator is responsible for organising and recording all movement of finished product and conducting reconciliations, maintaining systems and ensuring all data is recorded in the appropriate databases enabling the delivery of best practice service to the client. The Logistics Administrator is expected to maintain a professional and effective relationship with all internal and external parties.

Essential Responsibilities:

• Acting as the point of contact for the logistics team, serving as a central communication hub for all forward and reverse logistics-related matters
• Pricing, arranging and coordinating transportation services to ensure timely delivery of goods while optimizing transportation costs
• Planning and coordinating time-sensitive deliveries and collections of products using the company’s software system, ensuring smooth and efficient operations
• Coordinating and monitoring time-sensitive requests and deliveries, ensuring they are completed promptly and accurately
• Liaising between internal and external clients and shipping companies to resolve any operational challenges
• Cultivate positive relationships with vendors and customers to facilitate smooth returns and prompt resolutions
• Ensuring compliance with applicable regulations and laws governing transport and logistics
• Preparation, support and maintenance of accurate records and documentation in relation to import and export requests and related queries

• Ensure all shipments are collected each day and
• Identifying opportunities to streamline processes, reduce costs, and improve overall logistics efficiency
• Leveraging logistics software and tools to optimise processes, track shipments, and improve decision-making
• Addressing customer inquiries, concerns, and requests related to logistics and delivery
• Ongoing administration and support covering annual leave within the operations team and its functions
• Any other ad hoc duties as required

Knowledge, Skills and Abilities:

• Computer literate, and proficient using MS Office particularly Outlook, Excel and Word
• 1-2 years experience working as a logistics administrator
• Experience working with SAP would be an advantage
• Excellent interpersonal and organisational skills
• Meticulous attention to detail, with ability to multitask and problem solve
• Ability to organise and prioritise tasks
• Ability to work on own initiative without supervision, as well as part of a team and diversify across other functions and activities as necessary
• Good interpersonal and communication skills, with an excellent level of verbal and written English
• Flexible approach to work and willingness to work outside normal hours
• Excellent timekeeping and attendance are essential