Public Sector

Supply Chain Customer Service- Dublin

  • Contract
  • Remote
  • Dublin City Centre
  • 41959702

The Role

PE Global are recruiting for a Supply Chain Customer Service Specialist for our client based in Dublin CC. This is a 6-month contract role.

Job Responsibilities


The Supply Chain Customer Service role offers an exciting opportunity to be a key player in a customer focused Service & Supply Team. The team is responsible for the management of customer service to the markets on behalf of Scotland Supply.


  • Ensure efficient, reliable movement of customer orders from production to in-market delivery, on time and in full. To prepare and collate export documentation relating to orders in line with market requirements
  • Manage order dates in line with production planning and dispatch requirements
  • Develop excellent relationships with carriers to book capacity, advise shipping instructions, confirm shipments and resolve issues.
  • Prepare and collate order documentation, including legal documentation, to meet market requirements.
  • Work closely with Diageo Supply Network Planners and Market Hubs to resolve service issues and drive process improvement.
  • Monitor and record KPI measures assuming ownership for driving continuous improvement of the key processes.


Education and Experience


  • Experience in logistics, export related or customer service environment.
  • Supply Chain experience is a plus e.g., planning, replenishment, make to order fulfilment, manufacturing, materials and services supply.
  • Ideally you will have knowledge of Supply Chain Systems ideally SAP.
  • Customer facing role and communicating with external stakeholders
  • Candidate will be responsible for managing shipping, paper work and billing


Interested candidates should submit an updated CV.

Please click the link below to apply, call Aisling on 021- 4297900 or alternatively send an up-to-date CV

***Please note our client cannot assist with any visa sponsorship and candidates must have the correct visa to live and work in Ireland****

By continuing to use the site, you agree to the use of cookies. More Information

The cookie settings on this website are set to "allow cookies" to give you the best browsing experience possible. If you continue to use this website without changing your cookie settings or you click "Accept" below then you are consenting to this.