Supply Chain Planner – Cork

  • Contract
  • Remote
  • Cork
  • 41948563

The Role

PE Global are currently recruiting for a Supply Chain Planner for our Medical Device client based in Cork. This is a 12-month initial contract. Hybrid working options.

Job Responsibilities

  • This role supports customer service and planning activities for all Direct and Affiliate OUS Markets for our client based in Cork.
  • Receive and respond to customer orders/requests.
  • Enter orders into the relevant ERP system.
  • Research, resolve, and follow through with customer issues/complaints, deal with adverse situations, make effective decisions promptly and inform key partners appropriately.
  • Respond to questions relating to delivery information, credit authorization, pricing, and product specific service-related questions.
  • Liaise with supply partners to obtain and communicate delivery information, sharing information on priorities.
  • Support ongoing improvements to supply chain efficiency by working closely with markets and monitoring market behaviour with a focus to enhance overall “end customer” service.
  • Develop and strengthen team relationships with external and internal customers in accordance with our Instrument Deployment Group, GSC, and Depuy goals and objectives.
  • Initiate & maintain reports and support projects as required.
  • Support the development of Team members through training & coaching
  • Be responsible for providing service to a group of Global Markets for the Joints Business Group, across instruments, replenishment and investment.
  • Deliver effective and efficient solutions for global markets, working with business partners to ensure world-class service levels and supply chain performance
  • Responsible for governing Global Supply Commit process in line with market allocation plans
  • Ensure planned kit requirements and supplemental order processes are completed accurately and in line with global planning
  • Work with warehouse to manage stock queries, expedite outbound/inbound deliveries and coordinate activity between markets
  • Investigate and root-cause critical supply issues & communicate updates on resolution dates
  • Inventory management in line with agreed GSC targets and processes

Experience and Education

  • Minimum 2 years’ experience in Supply Chain / Customer Service / Planning.
  • Bachelor’s Degree, preferably in Business or Supply Chain.
  • Stakeholder management experience
  • Proficient in Microsoft Office and ERP systems (JDE, SAP)
  • Essential; ability to communicate clearly and effectively with internal and external customers.
  • Desirable; experience in the Medical Device industry or medical field

Interested candidates should submit an updated CV.

Please click the link below to apply, call Ciara on 021- 4297900 or alternatively send an up-to-date CV

***Please note our client cannot assist with any visa sponsorship and candidates must have the correct visa to live and work in Ireland****

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