General Manager

PE Global Recruitment are currently recruiting for a General Manager to join our client based in Waterford. This is a permanent position and the role is paying an excellent remuneration package. 

Company Overview: Our client, is a leading provider of e-commerce fulfillment services across Europe, specialising in e-commerce fulfillment and added value services. With a commitment to innovation, efficiency, and sustainability, they are a trusted partner for businesses seeking seamless logistics and fulfillment services across the continent.

Position Overview: The General Manager will be responsible for overseeing all aspects of the company’s operations while driving strategic growth pertaining to the 4 strategic goals of the company and ensuring the company meets its financial and operational goals. This role requires a dynamic leader with a strong business acumen, exceptional leadership skills, and a deep understanding of the e-commerce fulfillment industry.

Key Responsibilities:

1. Strategic Planning & Execution:
• Contribute to development and implementation of strategic initiatives to expand the client’s market share in the European e-commerce fulfillment sector.
• Identify growth opportunities, including new markets, services, and technological innovations.
• Set performance goals and metrics for the company and ensure they are met or exceeded.
2. Operational Management:
• Oversee daily operations across all departments, ensuring processes are efficient, scalable, and aligned with business objectives.
• Manage and optimise the use of resources, including facilities, technology, and personnel.
• Ensure seamless integration of IT systems with e-commerce platforms to support the fulfillment process.
3. Financial Oversight:
• Manage the company’s budget, ensuring financial targets are achieved.
• Monitor financial performance, identify areas for improvement, and implement cost-saving measures without compromising service quality.
• Report on financial performance to stakeholders, including the executive team and board of directors.
4. Leadership & Team Management:
• Lead, mentor, and develop a high-performing team, fostering a culture of collaboration, innovation, and continuous improvement.
• Ensure effective communication across all levels of the organisation.
• Promote a positive work environment that values employee engagement, development, and well-being.
5. Client & Stakeholder Relations:
• Build and maintain strong relationships with key clients, ensuring their needs are met and exceeded.
• Negotiate and manage contracts with suppliers, partners, and other stakeholders.
• Represent the client at industry events, conferences, and in the media.

Compliance & Risk Management:

• Ensure that all operations comply with local and international laws and regulations.
• Identify potential risks to the business and develop strategies to mitigate them.
• Promote sustainable practices and ensure the company’s operations align with its commitment to environmental responsibility.

Qualifications:

• Bachelor’s degree in Business Administration, Logistics, or a related field (MBA preferred).
• Minimum of 7-10 years of experience in a senior management role within the logistics, fulfillment, or e-commerce sector.
• Proven track record of leading a company or division to achieve strategic goals and financial targets.
• Strong understanding of the European e-commerce and logistics landscape.
• Excellent leadership, communication, and decision-making skills and ability to drive organisational change and behaviour
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency in financial management and experience with budgeting and financial reporting.