Secretarial & Admin

Customer Service Specialist

  • Full Time
  • Remote
  • Kildare
  • 41935974

PE Global is currently recruiting for a Customer Service Specialist for a Global transport and logistics client based in Naas. There are two permanent positions available for this role.

Duties and Responsibilities of the role:

  • Timely and effective communication with Customers & internal departments via email & telephone
  • To receive and accurately enter bookings on company’s TMS
  • Liaise with operations and overseas offices to ensure customer commitments are delivered upon
  • Effective monitoring to ensure deliveries are completed within the agreed timelines
  • Proactive problem solving with customers and colleagues when issues arise
  • Invoicing in an accurate and timely manner
  • Inputting of costs on company’s internal system
  • Provision of POD’s to meet customer requirements where necessary
  • Calculate and submit quotations in accordance with current procedures
  • Create and maintain KPI’s through the companies’ systems and Microsoft Excel
  • Non – Conformance reporting
  • Monitor volume trends ongoing, highlighting any changes to management



  • Customer focused with dedication in your service delivery to meet customer needs
  • Ability to maintain positivity when working under pressure, re-prioritizing workload where necessary
  • Reliable with the ability to multitask and have strong problem-solving skills
  • Strong attention to detail, accuracy and numeracy
  • Excellent IT skills with the ability to learn new systems quickly as required
  • Excellent communication skills both verbal/written with a polite, courteous and professional telephone manner

Interested candidates should submit an updated CV.

Please click the link below to apply, call Katie on +353 21 4297900 or alternatively send an up to date CV to

***Please note our client cannot assist with any visa sponsorship and candidates must have the correct visa to live and work in Ireland***

By continuing to use the site, you agree to the use of cookies. More Information

The cookie settings on this website are set to "allow cookies" to give you the best browsing experience possible. If you continue to use this website without changing your cookie settings or you click "Accept" below then you are consenting to this.