Shipping Coordinator (Export)

  • Contract
  • Remote
  • Southern England
  • 41905491

PE Global is recruiting a Shipping Coordinator (Export) for a 6-month contract role with a leading consumer goods client based in Tadworth. The role can be hybrid or remote within the UK.


  • Tracking and tracing shipments for customers
  • Maintain accurate customer information for shipment processing
  • Understand team process flow, constantly looking for areas of improved efficiency
  • Ensure all customers standard operating procedures are followed as per work instructions
  • Building and maintaining strong relationships with the customer, load sites but also our branches involved in organising shipments
  • HelHBook orders received with the nominated shipping line or forwarder
  • Ensure that container loading are booked in to Transwide. Liaise with loading sites to resolve problems on loading
  • Coordinate Conformity Inspections at our loading sites prior to export where required
  • Ensure that Shipping documentation is accurate
  • Ensure every shipment file have all necessary auditable documents
  • Provide exceptional customer service to the team and ensure proactivity also in our communications
  • Support team priorities and initiatives to ensure workloads are effectively managed
  • Ensure accurate and timely data entry into our operating system
  • Send original documents when required in a timely manner
  • Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer’s policies / requirements
  • Ensure all customers standard operating procedures are followed and updated in the Workflow
  • Meet KPI standards, as per the company’s procedures
  • Handling and actioning of complaints or queries
  • Proposing solutions to customers of preferred method of freight movement (ocean to air, consolidation at gateways etc)


  • 1 to 2 years related experience and/or training; or equivalent combination of education and experience.
  • Understanding of Ocean documentation process a must
  • Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
  • Pro-active, strong organizational skills.
  • Good computer skills (Excel, Word, PowerPoint).
  • Competent understanding of INCOTERMS and shipping jargon
  • Competent understanding of Forwarder systems, ETMS, Edoc, Expo

Interested candidates should submit an updated CV

Please click the link below to apply, call Alba on +44 203 868 9800 or alternatively send an up to date CV

***Please note our client cannot assist with any visa sponsorship and candidates must have the correct visa to live and work in UK***

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