Regional Care Manager

Desired Skills: Healthcare,socialcare,homecare

The role

The Care Connect Group are currently recruiting a Regional Client Care Manager to join our team. This is a full-time permanent position based in Little Island, Cork. Other location possible depending on business needs

Duties of the role

• Conduct initial consultations with clients and families to assess care needs.
• Prepare, review, and update client care plans.
• Conduct risk assessments in clients’ homes and mitigate any identified risks.
• Ensure care plans are aligned with client needs, regulatory standards, and local policies (e.g., HSE, HIQA).
• Carry out regular Quality Assurance (QA) visits in client homes, ensuring services delivered meet required standards.
• Follow up with families and healthcare professionals as required.
• Ensure compliance with safeguarding & other relevant standards.
• Promote a culture of safety, openness, and incident reporting.
• Supervise, mentor, and support care staff and caregivers.
• Manage rostering, on-call schedules, supervisions, disciplinary processes, and appraisals.
• Ensure staff compliance with mandatory training and development needs.
• Act as primary point of contact for your team and stakeholders within your territory.
• Build and maintain strong relationships with clients, families, healthcare professionals, and Home Support Office (e.g., HSE).
• Communicate effectively with internal and external stakeholders on clinical and service matters.
• Maintain accurate client records and documentation.
• Prepare and submit reports on performance, quality, and outcomes as required.

Required Qualifications & Experience

• QQI Level 6 in Healthcare or Social Care, or equivalent.
• Experience in homecare, healthcare, or a related support environment (typically 2+ years).
• Proven team-leading or supervisory experience.
• Excellent organisational, communication, and interpersonal skills.
• Full, valid driving licence and willingness to travel across the assigned area.
• Registered Nurse or equivalent management qualification.
• Previous management experience specifically in a homecare setting.
• Experience with quality systems such as HIQA & HSE policy frameworks

Working Conditions

• Full-time role with flexibility required (including occasional evening/weekend commitments).
• Office-based with significant field/home visits.
• On-call telephone support within your territory will be required.

Why Join Us

This role offers the opportunity to join Ireland’s newest Homecare Provider and make a meaningful impact on people’s lives by ensuring high quality, compassionate care is delivered daily. You’ll work with a collaborative team, access ongoing training, and contribute to the growth and improvement of homecare services.