Operations Manager

Desired Skills: Healthcare,budget management,homecare

The role

The Care Connect Group are currently recruiting an Operations Manager to join our team. This is a full-time permanent position based in Little Island, Cork. Other location possible depending on business requirements

Duties of the role

• Overall Management of the day-to-day homecare service and make sure they are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices.
• Manage budgets and forecasts
• Conduct initial consultations with clients and families to assess care needs.
• Prepare, review, and update client care plans.
• Conduct risk assessments in clients’ homes and mitigate any identified risks.
• Ensure care plans are aligned with client needs, regulatory standards, and local policies (e.g., HSE, HIQA).
• Carry out regular Quality Assurance (QA) visits in client homes, ensuring services delivered meet required standards.
• Ensure compliance with safeguarding & other relevant standards.
• Promote a culture of safety, openness, and incident reporting.
• Supervise, mentor, and support care staff and caregivers.
• Manage rostering, on-call schedules, supervisions, disciplinary processes, and appraisals.
• Act as primary point of contact for your team and stakeholders within your territory.
• Build and maintain strong relationships with clients, families, healthcare professionals, and Home Support Office (e.g., HSE).
• Communicate effectively with internal and external stakeholders on clinical and service matters.
• Represent the Company at recruitment events and conferences

Required Qualifications & Experience

• QQI Level 6 in Healthcare or Social Care, or equivalent.
• At least 3 years’ experience in a Care Manager role within Homecare essential
• Excellent people skills and approachability are two essential elements for this role
• Ability to analyse financial data would be a distinct advantage
• Full, valid driving licence and willingness to travel across the assigned area.
• Registered Nurse or equivalent management qualification.
• Experience with quality systems such as HIQA & HSE policy frameworks

Working Conditions

• Full-time role with flexibility required (including occasional evening/weekend commitments).
• Office-based with some field/home visits.
• On-call telephone support within your territory will be required.

Why Join Us

This role offers the opportunity to join Ireland’s newest Homecare Provider and make a meaningful impact on people’s lives by ensuring high quality, compassionate care is delivered daily. You’ll work with a collaborative team, access ongoing training, and contribute to the growth and improvement of homecare services.

Interested candidates should submit an updated CV.

Please click the link below to apply, call Emma on 086 7700 600 or alternatively send an up-to-date CV to emma.okeeffe@careconnectgroup.ie