Field Services Engineer

PE Global are delighted to be working with our client, one of the world’s leading health care suppliers and is in the Top 20 ranking of Medical Devices Companies. We are now looking for a Field Services Engineer to join their rapidly expanding technical services team. This role is nationwide.

The company employs over 64,000 people in 64 countries. Our client is active in 18 therapy fields and applications with a focus on hospitals, medical practices, pharmacies, nursing, emergency services and at-home care. Our client is celebrating 40 years in Ireland. We are delighted to be recognised as a Great Place to Work in Ireland and one with a mission to become the most progressive workplace in the life sciences industry.

As Field Service Engineer you will join a team of 6 experienced engineers providing technical support to a range of our client’s equipment from automated infusion systems to renal dialysis equipment and surgical technology.

A structured training programme will be put in place for the successful candidate incorporating certified manufacturer training courses in conjunction with hands on experience working alongside senior engineers in our workshop and on customer sites. You will be challenged in this role to develop and establish expertise in a wide portfolio of our client’s medical device technology. This is a unique opportunity to work within a dynamic, collaborative and professional engineering team with exposure to cooperate on projects with our international colleagues. This opportunity will suit a recent graduate or an experienced engineer ready for a new challenge and provides a pathway for further career progression within our client.

Job Title: Field Service Engineer

Reporting to: Healthcare Technology Manager

In this role your core responsibilities will include:

• To engage in the technical repair, both preventative and corrective, of equipment at customer sites or other locations.
• To undertake technical and user support training (both locally and in Germany) for our client’s products and any other relevant equipment.
• To develop and maintain a level of technical competency to work independently and confidently.
• Willingness to learn and embrace emerging technologies in the dynamic environment of modern medical devices.
• To be commercially aware and market orientated.
• Flexibility to travel to our customers throughout the 32 counties of Ireland.
• To work as part of a team in the achievement of team/organisational objectives
• To work with colleagues in the administration of spare parts stock and other record keeping duties.
• To engage and understand the policies and procedures associated with the business.
• To work with the team in any other activities which will benefit the team and the customer.

Requirements:

• Qualified in electronic / electrical / mechanical / biomedical engineering or similar technical discipline (Essential).
• 2 years previous experience in renal technical service (maintenance & repair) and I.T. hardware essential. Experience is Water Treatment Plant service is desirable.
• Strong I.T. and communication skills essential.  
• Previous experience in technical service (maintenance & repair) and I.T. hardware desirable.
• Comfortable working in a clinical setting and interacting with allied health professionals (e.g. nurses, doctors, biomed engineers).
• Familiar with relevant E.U. Directives for medical devices, e.g. MDR, EN 60601, I.S.O. quality standards.
• Full clean driving license.
• Flexible to travel regularly throughout Ireland, and further as the need arises.
• This role is nationwide 

In return we will provide the following benefits:

• 25 Days Annual Leave (Increasing with service).
• Bonus Scheme.
• Company car (or car allowance).
• Company Pension Scheme.
• Paid Health Insurance.
• Recognition and Long Service awards.
• Health and Well-being Allowance.
• Financial Further Education Support.